Wednesday, May 6, 2009

hot tub man

so, here i sit eating chili cheese fritos...how i love them, but i only eat them once in a great while when there is no husband or kids in sight or within smelling distance...which means i eat them at work. i eat my fritos in a nice way, i just hold it in my mouth until all the chili goodness is sucked off. this, i think, prolongs the enjoyment. and also means i will stop with just one small snack sized bag. if i just horked them down, which i have done, i will eat a family sized bag in one sitting! this is not good for my waist line or my cholesterol, but who really keeps track of that until it is life or death? i run the night audit shift at a wonderful hotel...so there is some down time which needs to be filled and tonight the vending machines were calling to me. well i was on the fourth floor any way. a guest came in and said "i want your penthouse suite." i said very upbeat, "sure thing coming right up"...it was then that i realized he was serious...and that he was slightly (or maybe more) intoxicated. i quoted the rate and he didn't blink an eye, just flipped me his card and waited for keys. well i checked him in and wished him a good night. a while later, phone rings "front desk this is christina, may i help you?" hot tub man was on the other line. he says "there is something wrong with this tub in here" i asked what was the problem. "the jet covers keep blowing off" well i have never been in a hot tub that is in a room since my wedding night and i don't remember any thing about the tub, so i offer to move him to a different room. i ask if he wants to get the key or have me bring it to him. he says "well, i'm naked so could you just bring it to me?" ahh...sure. i take him the key and stop by the vending room while waiting for the elevator to come back up, why do they put that room right next to the elevator? oh yeah, convenience, right. so i wilt under the pressure, i am doing a good job at my job so i can have a little treat, a mug root beer and fritos. ahh bliss. phone rings again, hot tub man..."this tub is doing the same thing! i want you to come up here and look at it so you can see what is going on. give us about ten minutes so we can get dressed and then come look." first of all i am freakin out! i have never gone into an occupied guest room. are they planning to murder me, or hurt me? ahhh! deep breath, things are going to be all right. people only do psycho things like kill the desk clerk in the movies...right? right. off i go, still shaking. now to the third floor and in to the room. hot tub wife is on chair, visibly intoxicated. "hi there!" now i know something is wrong...do i stay or do i go? around the corner to the hot tub, full of water. now i get it they are going to drown me and the housekeepers will find me in the morning. "see that right there? that thing keeps coming out" sure enough it is a jet cover. i reach in and screw it back into the tub. "well lets try it again." hot tub man starts the tub and the thingy flies off again. :well sir i an very sorry. i will go and check the tub in a different room and you can move there if you like?" "i came here for a romantic night with my wife and now it is ruined. i don't want to move again. this is just wrong, i want you to comp my room." "well i will have to call my manager, i don't know if i can so that without a manager's code. i can move you, and i will make sure the tub is working before i move you." "no you call your manager and get my room for free. this is not your fault i am not taking this out on you. but i want this to be fixed. this is wrong." "yes sir, i agree, i'm sorry for the inconvenience to you and your wife. i will call my manager and see what i can do to make this right. i will call you back in ten to fifteen minutes." "yeah, you talk to him and get this fixed. and you need to call me and tell me what he said." first of all my manager is a gal. i call mrs h and tell her situation. she says "offer to discount the room. give discounted rate and let them move again if they want. if they choose to stay then charge them for a regular king room since tub is not working." "okeydokie, by the way, sorry for ringing you at 1:00 am, sleep well. see you tomorrow" call hot tub man and tell him what manager said he is very and i mean very upset. "i want this to be a free room, i am trying to have a romantic night with my wife and now it is ruined!" "well, i can move you again, or you can stay where you are and i will give you x rate." "i want to stay where i am. do you think that $40 is going to make a difference? i will not move again. do not change the rate of my room, i will come down in the morning and talk to your manager face to face and i will work this out myself." "ok i will leave your rate the way it is and you can talk to my manager in the morning. have a good night sir." wow now i am really glad that i got these fritos. i did need some comfort food, i know that you aren't supposed to turn to food for the answers, but it is 1:30 in the morning and everybody that i would normally talk to are all sleeping, it seems selfish to wake them. oh no, the phone is ringing again! hot tub man again! "hey, how do i get this tv to show me my dvd?" *sigh of relief* "well sir, simply push the source button and blah blah blah." "sure 'nuff there it is, great." i am now out of fritos...maybe i will get some more, it has been a stressful night. ok i will write out my experience as a way to distract myself...right, good idea. this is the responsible option right? interesting side bar: my relief in the morning is a guy, j. hot tub man will think the manager is a guy...hahaha.
just for the record, this is an older post, but it is true and i thought it was funny. join in the tst fun click on the button to see other stories and to add yours as well.

5 comments:

  1. Oh, sounds like fun. I don't think I could do your job... Your patience is remarkable. I was also afraid you were going to say that you walked in on someone without clothes on. YIKES!

    Mrs. Nurse Boy

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  2. I too thought you walked in on some people in the buff. That could be a good thing or a bad thing depending on the people! Glad you reposted, this is a great TST.

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  3. How frustrating. It kinda sounds like he was making up problems (maybe even messing with the tub himself) in order to get a free room!

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  4. I'm with Mrs. Nurse Boy - I totally thought you were going to walk into an embarrassing moment!
    Did they ever figure out why the jet covers kept coming off?

    And I never would have been so patient with people who'd had too much to drink... you must be a saint!

    Thanks for linking up and Happy Tuesday!

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  5. I absolutely ♥ chili cheese fritos! Except I totally scarf them. . . no self control! HAHA ~ poor "J." I bet he got an earful! :)

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